Shipping

  • How do I track my order?

    Please anticipate delays in delivery times as Canada Post and international postal services adhere to extra safety precautions and physical distancing measures due to the COVID-19 situation. Canadian Orders: We ship via Canada Post and you can find your tracking number in your shipping notifica...
  • It's been too long, where is my order?

    Please anticipate delays in delivery times as Canada Post and international postal services adhere to extra safety precautions and physical distancing measures due to the COVID-19 situation. Our in-stock order processing time is approximately 1-3 business days (sometimes a bit more during holida...
  • Is shipping free?

    We offer free shipping on orders over $100 CAD within Canada (Canada Post Expedited Parcel) USA orders over $100 CAD qualify for free shipping (Canada Post Small Packet Air Mail - no tracking available) International orders qualify for free shipping if your order total is over $200 CAD (Canada ...
  • Can I change my shipping address?

    If you made a mistake, typo or just need to have your order delivered somewhere else - send us an email with the correct shipping address before your order is "fulfilled" (aka shipped) Make sure you're quick about sending us an address change email though, we usually ship next business day!
  • Where do you deliver?

    We ship worldwide via Canada Post, except for Italy, Mexico & South Africa. Due to the COVID-19 situation, we are unable to ship to some countries. For a full list of the countries included in the postal service suspension, please click here and expand "International Suspensions".