Please anticipate delays in delivery times as Canada Post and international postal services adhere to extra safety precautions and physical distancing measures due to the COVID-19 situation.
Canadian Orders:
We ship via Canada Post and you can find your tracking number in your shipping notification email or you can log into your account and check out your order information.
USA Orders:
We ship via Canada Post Small Packet Air Mail which does not include tracking - this option takes approximately 4-10 business days to arrive - to a maximum of 30 business days depending on how long a package is in customs for. Delays can also arise due to severe weather, holiday shutdowns and most notably, the COVID-19 situation.
You can choose to pay for a trackable option at the check out (Tracked Package, Expedited Parcel or XpressPost) If you pay for a trackable shipping option, you will receive a tracking number in your shipping notification email which you can use to track on the Canada Post website.
International Orders:
We ship via Canada Post Small Packet Air Mail which does not include tracking - this option takes approximately 6-10 business days to arrive - to a maximum of 30-45 business days depending on how long a package is in customs for. Delays can also arise due to severe weather, holiday shutdowns and most notably, the COVID-19 situation.
However you can choose to pay for a trackable option at the check out (Tracked Package, Expedited Parcel or XpressPost) If you pay for a trackable shipping option, you will receive a tracking number in your shipping notification email which you can use to track on the Canada Post website. Some shipping options will not be available for all countries.
**Russian orders can take up to 80 business days to arrive due to delays in customs - please be aware of this before purchasing.**